MENSH — WhatsApp AI Agent

The problem

The client had more than 4,000 customers and no way to keep up with them. Replies were slow, plans and networks were all mixed into one messy list, and customers were quietly dropping off because nobody had time to follow up. Managing that by hand would have meant hiring a team of five or six.

The result

Customer drop-off fell by 60%, and a job that used to need five or six people now runs on its own, around the clock.

What we built

• AI agent that answers customers instantly and records their data and bookings on its own, 24/7 — nothing waits for a human to be online
• Automatically sorts customers and packages by network (Orange, Etisalat, WE…) instead of one tangled list
• Reads payment screenshots with GPT-4o Vision and verifies the amount against the package price before confirming
• Runs what would otherwise be a 5–6 person job, on its own